With HolistiCX Insights, you can make informed decisions quickly, based on the latest
data available. Track the performance of your agents, analyze customer sentiments,
and gain deep insights into customer behavior. This real-time intelligence allows you to
adjust your strategies,optimize workflows, and deliver a personalized experience every
time.
Explore 3 proven strategies powered by AI →
Faster Decision-Making
75%
Operational Efficiency Boost
95%
Unlock Customer Sentiment and Behavior
Gain a deeper understanding of your customers emotions and behaviors. With HolistiCX Insights, you can analyze customer sentiment, identify trends, and track customer interactions across various channels. This allows you to fine-tune your customer experience, enhance satisfaction, and improve retention.
Sentiment analysis accuracy
75%
Customer Satisfaction
80%
Visualize Your Performance
HolistiCX Insights provides appealing, interactive dashboards that give you a clear,visual representation of key performance indicators (KPIs). From call volumes to agent performance, our easy-to-understand graphs and charts ensure you’re always on top of your metrics, helping you identify areas for improvement immediately.
Reduction in data silos, allowing for better collaboration and insight-sharing
Improvement in agent performance based on real-time feedback
Increase in team collaboration through shared insights
Industries We Serve
EmpowerYourBusinesswithAI-DrivenSolutions
Call Centers & Customer Support
Deliver faster, more personalized customer support with AI that helps craft responses, automate tasks, and keep conversations flowing smoothly.
Telecom
Enhance customer service in telecom by using AI-driven solutions to automate inquiries, optimize IVR systems, and provide real-time support for billing, network, and service issues.
Finance : Banking, Insurance, Microcredit
Streamline operations and improve customer engagement in the finance sector with AI-powered tools that automate claims, detect fraud, and deliver personalized financial advice in multiple languages.
Healthcare, E-commerce & Hospitality/Tourism
Enhance customer experiences in e-commerce, tourism, and healthcare through personalized recommendations, automated bookings, and multilingual support to boost satisfaction and loyalty.
What our users say
Anonymous
CX Director
“Not only did it save me time, but it also helped me produce content that was more engaging and effective than what I had been creating on my own.”
Anonymous
Call Center Manager
“Not only did it save me time, but it also helped me produce content that was more engaging and effective than what I had been creating on my own.”
Anonymous
Quality Control Department
“Not only did it save me time, but it also helped me produce content that was more engaging and effective than what I had been creating on my own.”